Overall Findings and Implications

We are extremely encouraged by our program’s retention and graduation rates. As we grow and begin to serve more students, we may want to try to tease out the effects of each input we provide.

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Our evaluation data has revealed that instructor training, comfort level, and enthusiasm is an important factor in the effect of ePortfolios on students. One question the survey raised is if there are some Metro courses that are a better fit for an ePortfolio, possibly because of student level, what else is going on in the program that semester, or course content. We plan to address the instructor training and buy-in by providing more technical assistance and support, and by incorporating survey results into program evaluations.

We are also encouraged by the positive feedback we have received from the faculty, program administrators, and other stakeholders regarding the qualitative assessments we have begun to do with ePortfolios. We will continue this work to adapt VALUE rubrics to all student learning outcomes in our program (we are currently using critical thinking and integrative learning). We will also create space to allow faculty to collectively assess random ePortfolios against these rubrics. After the assessment of student work, we will have a structure in place to allow for curriculum changes and pedagogy development. This structure and process will be particularly important as we scale up in size to serve 25% of all first-time freshmen at SF State and we will need to determine what role ePortfolios will play in this scale up.

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